Policy”) describes the information practices of John Smith (“Operator”), the franchised
Operator of the Chick-fil-A® restaurant business featured on this website, mobile
application, or other
online service or program (“Operator Online Service”). It covers the information that this Operator
collects about you, how Operator uses and shares this information, and your choices regarding such
collection and use.
please contact us via the Contact
Relationship to Chick-fil-A, Inc.
Operator independently owns and operates the franchised Chick-fil-A® restaurant business
Operator Online Service (“Franchised Restaurant”). As an independent franchised business,
the Franchised Restaurant, and the Operator Online Service are separate and legally distinct from
Chick-fil-A, Inc. and its affiliates, subsidiaries and related entities such as CFA Properties, Inc. and
Servco, Inc. (collectively referred to herein as “Affiliates”). Thus, you should carefully review
Operator Online Service (collectively referred to herein as “we”, “us”, or “our”).
Chick-fil-A, Inc. is not responsible or liable for Operator or the Franchised Restaurant. Operator
Services may link to Chick-fil-A Inc.’s websites, mobile applications, and online services; Chick-fil-A,
Inc., however, is not responsible or liable for the Operator Online Services or Operator’s privacy
The Chick-fil-A, Inc. Franchise System
Chick-fil-A, Inc. owns and operates a franchise system that is a restaurant network made up of
company-owned, franchised, and licensed Chick-fil-A® restaurant businesses. Chick-fil-A
Operators”) own and operate their own individual franchised businesses. Chick-fil-A licensees (“Licensees”)
are granted a license to use Chick-fil-A’s trade name and marks in the sale of Chick-fil-A products at
Chick-fil-A licensed locations. Franchised Operators and Licensees are independent third parties, and
Chick-fil-A, Inc. and its Affiliates.
information that personally identifies you, and “Non-Personal Information” means information that
relates to you but does not directly identify you. “Information” is collectively used herein to
to both Personal Information and Non-Personal Information.
Operator and its third-party service providers collect Information about you from a variety of sources,
including Information you provide directly to us, and Information we collect about you when you interact
with us. For example, we and our third-party service providers collect information both directly and
indirectly from you when you:
- access or use this Operator Online Service;
- order and/or purchase any of products or services from this Franchised Restaurant;
- contact or communicate with Operator or this Franchised Restaurant;
- create an account with this Franchised Restaurant;
- request information from Operator or this Franchised Restaurant;
- register for or participate in any event, program, contest, survey, or other promotion that
Restaurant may offer from time to time (collectively, “Promotions”);
- begin or complete the application process for employment by Operator or this Franchised
- access or use Operator or Franchised Restaurant pages or accounts on any third-party social
such as Facebook or Twitter (“Social Media Pages”);
- sign-up for communications from Operator or this Franchised Restaurant;
- provide or submit comments, stories, suggestions, or other content or input to Operator or this
otherwise interact with Operator, this Franchised Restaurant and/or this Operator Online
We may combine any of the Information collected about you for the purposes described in this Privacy
Operator and its third-party service providers collect Personal Information provided by you or on your
behalf, including, without limitation:
- telephone numbers (including mobile numbers);
- email addresses;
- date of birth and/or age;
- demographic information; and/or
- financial information (e.g., credit and debit card numbers).
Operator and its third-party service providers may also collect Information, relating to your purchases
this Franchised Restaurant, such as the authorization code of the transaction, payment method, the date
time of the transaction, items purchased, and the purchase price ("Transaction Data").
Information Collected Automatically
Operator and its third-party service providers use traffic data, cookies, web beacons, and other
technologies to automatically collect certain Information from you when you use this Operator Online
Service, including, without limitation:
- your IP address;
- browser type and operating system;
- pages you view within this Operator Online Service;
- websites you visited before coming to this Operator Online Service;
- emails from us that you open and/or forward; and/or
- offers or links from us to which you connect.
We use this Information to personalize your online experience and for marketing purposes.
Traffic Data. This Operator Online Service automatically tracks and collects your IP address,
type of computer, and type of web browser for marketing purposes and to manage and improve this Operator
are stored on a user’s computer and allow websites to remember information about users (“Cookies”). We
Cookies to monitor how this Operator Online Service is used, for marketing purposes, to help personalize
your online experience, and to improve this Operator Online Service. Most browsers automatically accept
Cookies. You have the choice to set your browser to accept or reject Cookies. Each browser is different,
check the "Help" menu of your browser to learn how to change your Cookie preferences. You can also learn
more about Cookies at the following websites:
If you choose to decline Cookies, you may not be able to fully experience the interactive features of
Operator Online Service.
Web Beacons. Certain pages on this Operator Online Service and Social Media Pages may contain web
(also known as Internet tags, pixel tags, and clear GIFs), which are small bits of code embedded in
images on this Operator Online Service and Social Media Pages (“Web Beacons”). We may also
Beacons in e-mails we send to you to learn if messages have been opened, acted on, or forwarded. You can
disable the ability of Web Beacons to capture such Information. Please refer to the "Help" menu of your
browser to learn more about Web Beacons and your ability to disable them.
Location Data: When you use this Operator Online Service on a mobile device, we may access,
monitor, and/or remotely store real-time “location data,” which may include GPS coordinates (e.g.,
and/or longitude). Location data may convey to us Information about how you browse and use this Operator
Online Service. You may opt-out from further allowing us to have access to your location data by
the permissions in your mobile device; however, some features of this Operator Online Service may not
if you opt-out.
Device Information: Operator and its third-party service providers may collect Information about
computer or device you use to access this Operator Online Service, including the hardware model,
system and version, MAC address, unique device identifier, phone number, and mobile network information.
addition, this Operator Online Service may access your device's image storage applications, with your
consent, to facilitate your use of certain features of this Operator Online Service.
Other Technologies. Operator and its third-party service providers may also utilize other
technologies, including, without limitation, "referrers" and various environmental variables, embedded
script and ETags. Such technologies are used by many online services and optimize your online
We treat Information automatically collected as Non-Personal Information, which may be combined with
Personal Information so that we can make improve and customize this Operator Online Service ad our
communications and Promotions. To the extent that Information automatically collected is combined with
Personal Information, we treat the combined Information as Personal Information for the purposes of this
This Operator Online Service may use Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics collects Information such as how often you visit this Operator Online
what pages you visit within this Operator Online Service, and what other sites you visited prior to
here. We use the Information provided by Google Analytics to improve this Operator Online Service. For
information regarding how Google collects, uses and shares your Information please visit
Google provides users more choice on how their data is
collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at:
By installing this Add-on, no Information is being sent to Google Analytics.
California’s Do Not Track Notice
At this time, there is no worldwide uniform or consistent industry standard or definition for responding
processing, or communicating Do Not Track signals. Thus, this Operator Online Service is unable to
to Do Not Track Signals. We do not, however, currently track your Personal Information over time and
Operator does not allow unaffiliated, third parties to collect Personal Information about your online
activities when you use this Operator Online Service for such third party use. We do use third party web
analytics services, such as Google Analytics, to help us obtain and analyze Information about your
or usage habits but, at this time, such Information does not include Personal Information other than
Operator uses your Information, including Personal Information, for a variety of business purposes,
- providing the Franchised Restaurants’ products and services to you;
- processing payments;
- communicating with you regarding this Franchised Restaurant, and its products, services,
- developing and administering our Promotions and other offers;
- responding to your inquiries, comments, stories, or postings;
- improving and customizing this Franchised Restaurant’s products, services, Promotions, and
- for internal operations such as enhancing our product and service offerings, marketing efforts,
conduct research and analysis;
- for marketing purposes;
- to protect the security and integrity of Operator, this Franchised Restaurant, and Operator
Information Sharing and Disclosure
We share and disclose your Personal Information under the following circumstances:
- with third parties that provide a variety of services on our behalf, including the
and support of this Operator Online Service and Social Media Pages, payment processing,
distribution of email and mobile messages, Promotions, and marketing research and analysis;
with Chick-fil-A, Inc. in order to provide our products, services, and Promotions to you,
- with other Franchised Operators and Licensees in order to provide our products, services,
you, and for marketing purposes;
- to comply with law, a court order, or other legal process, or in connection with a legal
- as may be necessary to protect the safety, property, or other rights of Operator, this
Restaurant, Operator Online Service, Chick-fil-A, Inc., its Affiliates, other Franchised
Licensees, and our and their respective employees, customers, visitors, users, or any other
- to enforce any applicable terms and conditions and other agreements;
- in the event of a corporate transaction such as the sale or transfer of ownership of this
Restaurant to Chick-fil-A, Inc. or another Franchised Operator;
- in aggregated or other non-personally identifiable form; and/or
- in accordance with your consent.
We do not sell your Personal Information to third parties for their marketing purposes.
User Generated Content
This Operator Online Service and Social Media Pages may allow users to post messages and submit
content (e.g., stories, comments, blogs, postings, etc.), which may include Personal Information.
responsible for all actions resulting from any Information, including Personal Information, which
on this Operator Online Service or Social Media Pages. Please remember that any Information you post
of such postings.
Collection and Use of Personal Information of Franchised Restaurant Employment Applicants
If you complete an application for employment with Operator or this Franchised Restaurant, or
information regarding such opportunities, we collect Personal Information that you provide in
with your request for information and/or to evaluate your application for employment with this
Restaurant. We may also collect Personal Information about you from third parties to supplement,
verify your information, and/or to process your application for consideration as a Franchised
employee. Applicable law may require that you authorize a third party to share your Personal
with us before we can acquire it. Failure to provide any requested Information may negatively impact
consideration of your employment application. By applying to become an employee of this Franchised
Restaurant you consent to our collection, use, and disclosure of your Personal Information in this
We provide you with the opportunity to update and/or delete certain Information and to opt-out of
your Personal Information used or disclosed for certain purposes. For example, you may
- correct, update, and delete your online account with this Franchised Restaurant;
- change your choices for subscriptions and certain communications e.g., mailing lists,
communications, and other notifications from this Franchised Restaurant);
- choose whether to receive Promotions and offers from us;
- request that we do not share your Personal Information with third parties for their marketing
- request access to your Personal Information.
You may exercise your choices by contacting us via the Contact Information provided at the end of
Because we plan our communications in advance, it may take several weeks for your request to become
effective. If you continue to receive our communications after expressing an opt-out preference,
us know so that we can investigate the situation.
Please be aware that, if you do not allow us to collect and use your Personal Information, we may
able to deliver certain products, services, Promotions, and offerings to you.
We do not knowingly collect Personal Information online from children under the age of 13 without
or guardian consent. Please contact us via the Contact Information provided below if you believe
collected such information without parental or guardian consent or other than in a manner authorized
and we will work to delete it.
We seek to keep your Personal Information secure and implement reasonable technical, administrative,
physical safeguards to help us protect it from unauthorized access, use, and disclosure. When we
transmit sensitive information such as a credit card number, we use industry standard methods to
that information. We also request that our third-party service providers use commercially reasonable
security measures to protect your Personal Information from unauthorized access or use. However, no
of electronically transmitting or storing data is ever completely secure, and therefore, we cannot
that your Personal Information will never be accessed, used, or disclosed in a manner that is
Links, Third-Party Websites, and Social Media Platforms
This Operator Online Service and communications from us may contain links to other third-party
including, without limitation, Chick-fil-A, Inc. websites (e.g., www.chick-fil-a.com
) and mobile
the websites of other Franchised Operators and Licensees, and social media platforms such as
Twitter (all links to third-party websites, mobile applications, and social medial platforms are
collectively referred to herein “Linked Sites”
). We are not responsible for the privacy
or content of any Linked Sites, even if you link to them from this Operator Online Service or our
collection or use of Information, including Personal Information, on any Linked Site. We encourage
read and understand the privacy policies of any Linked Sites that you visit.
"Phishing" is a scam designed to steal your Personal Information. If you receive an e-mail that
it is from us asking you for your Personal Information or to verify your account, it may be a scam,
Visiting this Operator Online Service from Outside of the United States
If you are visiting this Operator Online Service or Social Media Pages from outside of the United
otherwise contacting or visiting us from outside of the United States, please be aware that your
Information may be transferred to, stored or processed in the United States, where our servers are
and our central database is operated. The data protection and other laws of the United States might
as comprehensive as those in your country. By providing your Information, you understand that it may
transferred to our facilities and to those third parties with whom we share it as described in this
with the date on which it was most recently updated, on this Operator Online Service. Please check
affects the use or disclosure of your Personal Information, a notice will be posted on this Operator
and/or provision of your Information thereafter constitute your acceptance of such changes. Please
us as described below if you would like information regarding any changes.
us in any of the ways set forth below.
Franchised Restaurant Operator: John Smith
Address: 1085 Baker Lane, Asheville, NC 28803
Via the web: Bakerlane
Copyright © 2017 John Smith. All rights reserved.